North Brink Practice

North Brink Practice 2024-04-17 Person 1 5 0

Never able to book an appointment at the appropriate times. Instead we have to book via triange website, not able speak to someone directly. The receptionists are rather blunt/ rude, who want to know what the medical issues are, even though its personal and they have no prior medical training. During the past 3 years I have only seen one doctor, as nurses seem to take on added duties.

More doctors needed in practice. Increase appointment time slots for all people not just old and young. More receptionist staff (friendly/ empathy) at high usage times.

North Brink Practice 2024-04-17 Person 5 5 0

Follow up call on medication. She was very thorough and pleasant and didn’t speak to me like I had lost my marbles! I like this surgery very much.

Nothing on this call could have been done any better.

North Brink Practice 2024-04-17 Person 5 5 0

Got an apt easy Assessed and provided appropriate medication Clinical nurse very helpful

No

North Brink Practice 2024-04-17 Person 3 5 0

Very hard to get a appointment

I do not have a clue it must be very hard for you with so many people trying to get one

North Brink Practice 2024-04-17 Person 1 5 0

16/ 04/ 2024 Doctor was not helpfull. No appointment no help with call appointment. Very disappointed. Have to go in Hospital instead.

Don't give appointment send me to pharmacy no normal conversation with doctor on phone call appointment.